• We ship all of our packages Priority through the USPS.
• How long does shipping take:
It takes 3-7 days for processing and packaging although we ship MOST of our orders within 48hrs.
Once your package has been shipped you should receive it within 2-5 days from the USPS (expect delays due to the pandemic).
• How do I track my order:
You will receive a default email notification once your shipping label is created with your tracking number on it. Please note your item will NOT ship the same day the label is created.
Once your package has actually shipped you will be notified via email through the USPS with tracking updates.
• Please be advised the USPS is very delayed in their process of scanning packages in and shipping them out, please be patient if you do not see tracking updates right away. If your tracking says label created still awaiting item for several days that means the USPS has not scanned your package in.
• Shipping delays are out of our control.
NOTE: We cannot track your package for you. Once we drop shipments at the post office we don’t have any further information on tracking.
• Wrong Address: Please be sure to include your complete shipping address at checkout including apartment number. Incomplete/ incorrect addresses will result in your package being returned or received by the wrong party.
• If your package is returned due to an incorrect shipping address you will have to pay a shipping invoice to have your order re-sent to your correct address and NOTE we will NOT re-send your order until we have received the original order back, this could take 6-10 weeks or more. If your package is delivered to the wrong address we will NOT be able to resend your order or discount a re-order as it’s solely your responsibility to enter correct shipping information, so please double check your address before checking out.
• LOST Packages: We are not responsible for packages once we ship them. In the event your package is LOST or STOLEN you will need to file a complaint with your local post office and allow time for the matter to be resolved. We will NOT re-send shipments until your claim has been fully resolved, this could take 6-10 weeks or more.
• Packages that say delivered but you have not received them: Go to your local post office or submit a missing mail search request online. To prevent this from happening in the future please send us an email after placing your order and request a signature for delivery. Please understand that we have no control over missing packages, once we drop your shipment off the responsibility moving forward is on the post office.
• All packages are sent Priority which means they are automatically insured by the USPS. If your package is lost or stolen please send an email to once you have filed your claim and we will file a claim on our end too. We have no control over how long this process takes and we cannot re-send a shipment until the claim is FULLY resolved.